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Holding the control of procurement, "mystery shopping"

   (Offices in all regions of Ukraine)

Mystery shopping - kind of a marketing study to assess the process of customer service with the use of specially trained men (undercover buyers), carrying out checks on behalf of potential / actual customers, and a detailed report their audit results.

We not only carry out an independent professional assessment, but, if necessary, help to develop / revise standards of customer service your company and program staff motivation.

 

 

 

 

TRK "Kyiv" program "Special Forces" of the Detective Agency "Conrad"